Please read the terms and condition before applying.
In these Booking Terms and Conditions “we”, “us” or “our” mean this website its successors and assignees, and “you” or “your” mean the person, organisation or entity that uses our Site or books or participates in a Tour with us, each a “Party” and collectively “the Parties”.
These Terms form the agreement under which you will use our Site and we will supply our Tours to you. Please read these Terms carefully. Your use of our Site or booking or participation in a Tour, indicates that you have had sufficient opportunity to access these Terms, and that you have read, accepted and will comply with these Terms. If you have any questions, please contact us before using our Site or booking or participating in a Tour, by using the contact details below.
You may book a Tour from us, using the booking process on our Site. We may, at our discretion, accept or reject any booking of a Tour, for any reason.
If we accept your booking, a confirmation email will be sent to you, attaching details of the Tour, our invoice and a copy of these Terms (Email). It is your responsibility to check the booking details (including, in particular, the details of your Tour) provided in the Confirmation Email before paying our invoice.
Your booking will be complete, on your payment of part, or all of, the Fee in accordance with these Terms. Once your booking is complete, you may not cancel your booking other than in accordance with these Terms, including our cancellation policy.
The Fees are determined by the Tour that you have selected during the booking process and as further particularised in the Confirmation Email.
Fees are to be paid to us using the payment method prescribed on our Site and in accordance with the payment terms in our invoice. You must pay the Fee in full prior to the commencement of your Tour. We may cancel your participation in the Tour if the Fee is not paid to us in full in accordance with these Terms.
Our Fees may change from time to time, at our discretion. It is your responsibility to check our current Fees before you submit your booking through our Site. For the avoidance of doubt, once your booking is complete, the Fee for your Tour will not change.
You may register an account or access the check-in portal on our Site to retrieve details of any of your Tours. It is your responsibility to keep your account/check-in portal details confidential. You will remain liable for all activity on your account or your check-in portal.
We may grant or refuse you permission to create an account or access to the check-in portal. We may disable any account or check-in portal, or delete any data, at our discretion. We reserve the right to access, monitor and modify your account, the check-in portal and the Site for maintenance, upgrades and security purposes at any time.
Following your payment of part or all of the Fees, if you cancel your Tour:
(a) more than 14 days prior to the start date of the Tour, you will be liable to pay a cancellation fee of $50USD. If applicable, we will refund you the balance of any Fee paid by you; and
(b) within 14 days from the start date of the Tour, you will be liable to pay the Fee in full.
If you cancel on the start date of the Tour or any time thereafter (including by leaving the Tour) or you do not show up for the Tour, you will be liable to pay the Fee in full and no refund will be made to you.
Intellectual Property: As between the Parties, we own all intellectual property rights on the Site or in any materials provided to you.
Disputes: We will use our reasonable endeavours to assist you in resolving disputes with third parties that may arise from your participation in a Tour. We will handle any disputes or complaints that you may have against us in good faith and in a timely manner. You may not commence court proceedings relating to any dispute or complaint arising from, or in connection with, these Terms without first meeting with us (in good faith) to resolve that dispute or complaint (unless you are seeking urgent interlocutory relief or the dispute or complaint relates to compliance with this clause).
GST: If and when applicable, GST is payable under these Terms. By accepting these Terms, you agree to pay us an amount equivalent to the GST imposed (including, on the Fee).
Compliance with Law: You agree to comply with all applicable Laws.
Assignment: We may assign or transfer our rights or obligations under these Terms without your consent.
Notices: Any notice in connection with these Terms will be deemed to have been duly given when made in writing and delivered or sent: (a) by us, to your email address or postal address, and (b) by you, using the contact details below.
Severability: If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
Jurisdiction and Applicable Law: These Terms are governed by the international law. The Site may be accessed throughout India and overseas. We make no representation that the Site complies with the laws of any country outside Australia. If you access the Site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the Site.
Entire Agreement: These Terms contain the entire understanding and agreement between the Parties in respect of its subject matter.
Amendment: We may, at any time and at our discretion, vary these Terms by publishing varied terms on the Site. Prior to booking a Tour, we recommend you carefully read the terms that are in effect at that time to ensure you understand and agree to them. For any booking that has been accepted by us, the terms and conditions that apply will be the ones that were in effect (and which you agreed to) when you made the booking.